This makes me so angry that I responded with the letter below to both SR and PM.
We want our PM to be more involved with the building process (that's his job isn't it?). His job is to "SUPERVISE" the construction crew to eliminate mistakes (at least the big ones) but we feel he's not doing that effective enough. The construction workers could careless about the quality of work since they probably get paid very little so quality control is all in the hands of PM's. Our PM is a nice guy but if he's not doing his job then we have a problem. It's his ass now or my family's problem in the future and we are not paying 2/3 of a million dollar house to have problems nor can we afford to.
All the mistakes I mentioned from last post could easily be prevented had PM verified, went over the blueprint and supervised the pouring.
On top of everything, we have already been delayed from June to July to August so INTEREST RATES are now almost 1% higher meaning we are paying for all the delays. I see further delay in the future when big mistakes like the happens. GRRRRR I'm so upset.
Ohh one more thing, we also noticed that one of our neighbor's house is ready and they purchase the house months after we did. I remember talking to them because they changed models from a smaller model to the same "Shakespeare" model.
PM and SR,
Thank you for the update.
We want to let you know we are not happy with things are going right now and you can mention this to Ryan's headquarter.
It's not fair to (PM's name) that his time is being spread so thin supervising so many houses at once and especially not fair to the paying customer. I'm a firm believer that if things are done right the first time it'll lead to less problems in the future. Hence our multiple change orders to get it right since we don't have a blueprint to follow.
The foundation is the most important part of the house and it really concerns us that it's not poured correctly for the steel beam support (and the big gaps by the exit). The first 2 levels of framing is already sitting on top of the steel beam, so I don't see how the "temporary" wood block and the "inserts between plates" can be removed without compromising the integrity of the rest of the framing. I know holes, gaps, spaces can be patched and filled but it's not the same quality. A new build should not be a big patching job to fix mistakes.
Sorry if I'm being blunt and maybe rude but we want to voice our concerns before things get any worse.
We are putting everything into this house and we want to make sure nothing major will go wrong in the future.
Thank you for understanding.
Signed and delivered